Shipping Policy

Welcome to BS Natural. We are committed to delivering your orders quickly, safely, and efficiently across India.

1. Do We Ship PAN India?

Yes, BS Natural ships across India.

We deliver to most serviceable pin codes through trusted courier partners.

2. Shipping Charges

  • Free Shipping on all Prepaid Orders across India.
  • Cash on Delivery (COD) orders may attract a ₹50 COD processing fee.
  • For orders below ₹499, a shipping fee of ₹50 may apply.
  • Certain heavy or bulk products may have additional shipping charges (if applicable, it will be shown at checkout).

3. Order Processing Time

  • Orders are usually processed within 24–48 business hours after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

4. Delivery Timeline

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Cities/Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Once your order is dispatched, you will receive tracking details via Email/SMS/WhatsApp.

5. Order Tracking

After dispatch, you will receive:

  • Shipment tracking link
  • Courier partner details
  • Estimated delivery date

You can track your order anytime using the tracking details shared.

6. Minimum Order Value

There is no minimum order value to place an order.

7. Unexpected Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Courier partner disruptions
  • High order volume
  • Remote location delivery issues
  • Festivals, strikes, or natural events

In case of significant delays, our team will keep you informed.

8. Incorrect Shipping Information

Please ensure your shipping address, mobile number, and pin code are accurate.

BS Natural will not be responsible for delays caused due to incorrect or incomplete address details provided by the customer.

9. Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order only.
  • Once shipped, orders cannot be cancelled.

For cancellation requests, contact us at:
Email: support@bsnatural.com

10. Damaged / Missing Package

If your package arrives damaged or appears tampered with:

  • Do not accept the package if visibly damaged.
  • Contact us within 24 hours of delivery with photos/videos for assistance.

11. Contact Us

For any shipping related queries, contact:

📧 support@bsnatural.com
🌐 www.bsnatural.com

Note: Delivery timelines are estimates and may vary based on location and unforeseen circumstances.